Privacy Policy
At Createmint, your privacy is a priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our website or engaging with our services, you consent to the practices described here
Information We Collect
We collect information to serve you better. The types of data we collect include:
Personal Identifiable Information (PII):
Name, company name, contact number, location
Business Information:
Project briefs, service inquiries, and details you share with us about your business
Website & Device Data:
IP address, browser type, operating system, pages visited, and usage behavior (via cookies and analytics tools)
Marketing Engagement:
Clicks, interactions, and campaign response data collected through our advertising tools
We do not offer account creation or login on our Website, so we do not collect or store login credentials.
How We Use Your Information
- Respond to inquiries and deliver our services effectively
- Customize marketing strategies and communications for prospective clients
- Improve website performance and user experience
- Conduct analytics, research, and campaign performance tracking
- Comply with legal obligations
- Prevent fraud, abuse, or misuse of our website or services
We do not use your data for automated profiling or decision-making without your knowledge or consent.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies — including Google Analytics, Meta Ads Pixel, Google Ads Pixel, and Hotjar — to:
- Recognize repeat visitors
- Analyze site performance and usage
- Serve relevant marketing content
- Understand user behavior through tools such as heatmaps and session recordings
You can control or disable cookies through your browser settings at any time. Please note that these third-party providers have their own privacy policies, which we encourage you to review:
- Google Privacy Policy
- Meta Privacy Policy
- Hotjar Privacy Policy
Sharing of Information
We do not sell or rent your personal data. We may share information with:
- Trusted third-party service providers (e.g., hosting providers, analytics platforms, email tools)
- Legal authorities, if required under applicable law
- No client data, campaign information, or submitted media is shared externally beyond what is necessary to operate the tools above, except where disclosure is legally required or you have given written consent
All third-party partners are contractually or otherwise obligated to maintain data confidentiality where applicable. Since some of our third-party tools (Google, Meta, Hotjar) may process or store data outside India, your information may be transferred to and processed in countries other than your own, which may have different data protection standards than India.
Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined above or as required by law. Enquiry and contact form data is generally retained for up to [Insert Period — e.g., 24 months] from the date of submission, unless you request earlier deletion. You can request deletion of your data at any time by contacting us.
Data Security
We implement technical and organizational safeguards such as:
- Secure server infrastructure
- Encrypted data transfer (SSL)
- Access control protocols
- Regular audits and updates
However, no digital transmission is 100% secure. We strive to protect your data but cannot guarantee absolute security.
Your Rights
- Request access to your personal data
- Correct or update inaccurate information
- Ask for deletion or restriction of your data
- Withdraw consent at any time
- Nominate another person to exercise these rights on your behalf in the event of your death or incapacity
- Raise a grievance with our Grievance Officer (see below), and if unresolved, escalate it to the Data Protection Board of India
Email your request to hello@createmintstudio.com. We aim to respond within 7 working days, though certain requests may take longer depending on their nature; where that happens, we will let you know the reason and an updated timeline.
Grievance Officer
[Insert Grievance Officer Name] Createmint Chennai, Tamil Nadu, India Email: [Insert Grievance Officer Email]
Children’s Privacy
Our website and services are not directed at, and are not intended for use by, children under the age of 18. We do not knowingly collect personal information from children.
Third-Party Links
Our website may link to other websites. We are not responsible for their content or privacy practices. We encourage you to review their policies separately.
Policy Updates
We may revise this policy to reflect changes in our practices or legal obligations. The updated version will be posted here with a revised effective date.
Contact Us
For any questions, concerns, or data-related requests, please contact: Createmint Email: hello@createmintstudio.com Phone: +91 75501 79977